How we collect, use, and protect your information when you use our platform and services.
Last updated: March 2025
Open Source AI Ltd (“we”, “our”, or “us”) operates opensource-ai.co.uk and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read it carefully.
We may collect: (1) Account and profile information (name, email, company); (2) Usage data (how you use the platform, API calls, logs); (3) Data you upload for processing (datasets, models) in accordance with our data processing terms; (4) Technical data (IP address, browser, device). We do not sell your personal information.
We use your information to provide, maintain, and improve our services; to process transactions and send related information; to send support and administrative messages; to respond to your requests; to monitor and analyse trends and usage; to protect the security and integrity of our services; and to comply with legal obligations.
We use cookies and similar technologies to recognise you, remember your preferences, and analyse traffic. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our services.
We may share your information with: service providers who assist our operations (under strict agreements); professional advisers (e.g. lawyers, auditors); and authorities when required by law or to protect our rights. We do not sell or rent your personal data to third parties for marketing.
We implement appropriate technical and organisational measures to protect your personal data, including encryption, access controls, and regular assessments. No method of transmission over the internet is 100% secure; we strive to use commercially acceptable means to protect your data.
Depending on your location, you may have the right to access, correct, delete, or port your personal data; to object to or restrict certain processing; and to withdraw consent. To exercise these rights, contact us at ranjith@opensource-ai.co.uk. You may also have the right to lodge a complaint with a supervisory authority.
We retain your information for as long as your account is active or as needed to provide you services, and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. Your continued use of our services after changes constitutes acceptance of the updated policy.
For privacy-related questions or requests, contact us at ranjith@opensource-ai.co.uk or at Open Source AI Ltd, 228 Borough Road, Middlesbrough, TS1 2EQ, England.